Find helpful guidance, answers to common questions and downloadable resources to support you in using IBD Connect.
Whether you're a patient getting started or a clinician supporting your patients, everything you need is here.
Learn how to get started, manage your account and find answers to common questions.
Find practical guidance for introducing IBD Connect, onboarding patients and managing common issues.
Getting started is simple. Follow these steps to download the app, link your account and begin using IBD Connect.
Download IBD Connect from the Apple App Store or Google Play Store. Your treating team may also provide a QR code to help you find the app.
Sign in using your Apple ID or Google account, then follow the prompts to link IBD Connect to your CCCare patient record.
You'll need to enter details that match your CCCare record and access the linking code sent to your registered email address.
Begin completing regular symptom and quality of life check-ins. You can also complete pre-clinic questionnaires when requested by your treating team.
Regular check-ins, even when you're feeling well, help you build a clearer picture of your health over time.
For more detailed information, download or print our helpful patient guides to get started with IBD Connect.
Introducing IBD Connect to your patients is straightforward and works alongside your existing CCCare workflow. Follow these five steps to help your patients get started and make the most of the app.
We suggest that you target people with upcoming review appointments, perhaps within the next 2 to 6 weeks as their pre-clinic questionnaire is a good trigger to download, link and use the app.
You may wish to start with people well known to the service, and perhaps include those attending for routine PBS review encounters.
It’s up to you how you’d like to share information about IBD Connect with your consumers. Options include a newsletter, email, QR code in the out-patient department.
Share the patient information resources above to help people get started.
Monitor for people successfully downloading IBD Connect and linking to Crohn's Colitis Care (CCCare).
To start getting the best value out of IBD Connect, you are now ready to send the first questionnaire. This will allow your patients to update their own information, complete their pre-clinic questionnaire, and receive reminders about blood and stool tests, all in advance of their upcoming appointment.
Remember to schedule the next follow-up when creating a Management Plan as this will trigger the pre-clinic questionnaire being sent to each person 2-weeks ahead of the next desired review date.
Once linked, patients can:
Encourage your consumers to schedule regular 2-minute check-ins, even when they're feeling well. These should be at an interval that works for them - whether that be weekly, fortnightly, monthly, or even quarterly.
Encourage patients to share feedback directly in app to help improve future development of IBD Connect. To submit feedback in app, scroll to the bottom of the Home page.
Access the complete guides to help introduce IBD Connect at your site and support patients throughout onboarding.
An introduction to IBD Connect and its role in supporting clinical care.
Step-by-step guidance for introducing the app and onboarding patients.
Detailed answers about CCCare workflows, patient information and troubleshooting.
A quick-reference guide to supporting patients and encouraging regular app use.